TSP Racing Warranty

WARRANTY:
All TSP Racing products are covered with a limited warranty to be free from defects in material and workmanship under normal use. Warranty categories include limited lifetime, limited one year, limited 180 day, limited 90 day, or no warranty items. Individual product warranty information may be attained by opening www.truspeed-performance.com and entering the specific part number. Warranty information is also included within each user manual.

Warranty applies to the original consumer purchase from TSP, an authorized dealer, and an authorised distributor and only on the original vehicle on which it was installed. 

This limited lifetime warranty is in effect only when the product is installed by a professional technician. Any product that has been abused, altered, incorrectly installed or used in competition, racing or off road, is not covered. Product finish is excluded from this warranty as is normal wear and tear.
TruSpeed Performance shall not be liable for any special, direct, indirect, incidental, or consequential damages that might be claimed as a result of the failure of any part, including, but not limited to claims for delay, loss of profits, use, time or labor. 

TruSpeed Performance shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warranty. There are no other warranties expressed or implied extending beyond those set forth above. We reserve the right to make changes in design, materials and specifications without prior notice.

TSP Racing G Series Coilovers come with a 1 year unlimited mile limited warranty that covers all the main shock body components. 120 day warranty of consumables like rubber top mount, end links, etc

Camber plates are not covered under this warranty and have no warranty because of the metal on metal contact.

All kits are completely rebuildable and individual parts are available separately for purchase.

Damages caused by improper use, installation, modifications and/or collisions will be considered user-error and will NOT be covered under warranty.

OFF-ROAD USE ONLY. Do not use this product on vehicles which will be driven on public roads.

User assumes all risks and costs associated with the use of TSP Racing products.

TSP Racing is not responsible for the loss and/or damage to components which are not carried by TSP Racing.

All warranty claims require proof of purchase from an AUTHORIZED TSP RACING DEALER.

Products purchased from un-authorized dealers will not be covered under warranty.

Failure to provide the required invoice, images and/or warranty claim form will result in the denial of the warranty claim. NO EXCEPTIONS.

KEEP YOUR FACTORY SUSPENSION. TSP Racing will not provide temporary components to replace parts sent to TSP Racing for inspection.

All warranty claims for COILOVER SYSTEMS require the part in question to be inspected thoroughly by TSP Racing Technicians before the claim can be approved, either via detailed images, or by physical inspection. This shall be deturmined on a case by case basis. 

All shipping charges are the responsibility of the sender. No Exceptions.

TSP Racing will ONLY cover shipping back to the customer.

The retrofit of air suspension or similar devices will void warranty.

TSP Racing components are not completely torqued out of the box.

Damage caused by loose or over-tightened components will be exempt from warranty.

WARRANTY PROCEEDURE
Should a product fail to function due to a manufacturer’s defect in material or workmanship, the product must be returned along with the proof of purchase to the original place of purchase for verification and replacement, unless otherwise approved via writing by an authorized representative of TSP Racing and Truspeed Performance LLC. Failure to provide the original proof of purchase voids this warranty.

Parts returned must be determined by TruSpeed Performance to be defective and TruSpeed Performance’s obligations under that warranty are solely limited to repairing or replacing, at its option, any part proven defective.
Contact TruSpeed Performance regarding a claim. If it appears that the part is warrantable, you will be given a Return Merchandise Authorization (RMA) number and asked to return the part freight pre-paid. If the part is found to be warrantable, it will be repaired or replaced and returned to you.
All freight charges are the customer’s responsibility. If a replacement part is needed before the part in question can be returned, you must first purchase the replacement part. Then if the part in question is deemed warrantable, you will be credited / refunded the cost of the replacement part.
TruSpeed Performance reserves the right to modify pricing, terms of sale, and product offerings without notice.

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